A survey of the best airlines in the world compiled by TripAdvisor has placed Singapore Airlines at the top.
Released last week, the survey is just the second to rank airlines that the travel website has carried out. TripAdvisor said to generate the results it put traveler responses over a 12-month period into an algorithm that took into account the quantity and quality of reviews.
Qatar Airways came second, Eva Air came third, pushing last year’s second runner-up Emirates down into fourth place. Asian carriers performed well, with three other airlines — Japan, EVA Air and Singapore Airlines — in the top 10.
The only U.S. airline to make the list was Southwest, with many reviewers praising its membership program. Many well-known airlines, including British Airways, KLM, Etihad, Delta, Virgin Atlantic and American Airlines, didn’t feature in the top 10.
Singapore Airlines came out on top in the economy for the second time in a row, Qatar Airways took out the title for best business class yet again, Emirates took out Best First class, while Air New Zealand had the number one premium economy offering for the second time in a row